Data Privacy Policy
We value your privacy at Paddle Breeze Port
Information We Collect
When you reach out to us for corporate flower arrangements or gift services, we gather information you willingly share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.
For our corporate clients, we may collect additional business details such as company registration details, preferred delivery schedules, and budget requirements. This helps us deliver a service tailored to your business needs.
Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device details, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.
How We Use Your Information
We use your personal information primarily to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.
We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.
Information Sharing and Disclosure
Paddle Breeze Port respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat your personal data security with utmost seriousness and deploy suitable technical and organizational safeguards to shield it. This entails safe data storage, encrypted transmissions, and restricted access to personal information within our company.
Secure Storage
Personal data is kept in secure systems with access controls and ongoing security monitoring.
Encryption
Sensitive data transfers are encrypted to safeguard information as it travels between your browser and our services.
Limited Access
Access is limited to staff who require data to deliver services.
Although we employ robust security measures, no online transmission method is entirely safe. We continually enhance our security practices to guard against evolving threats.
Your Privacy Rights
You hold significant rights over your personal data. Depending on relevant laws, you may be entitled to access, amend, erase, or limit how your information is used.
To exercise these rights, contact us using the details at the policy's end. We will reply within a reasonable timeframe as required by law.
Data Retention
We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention times vary by data type and purpose for which it was collected.
Typical retention durations:
- Customer contact and order details: 3 years after the last service interaction
- Payment transaction records: 7 years for tax and accounting requirements
- Website analytics data: 26 months for service improvement analysis
- Marketing communication preferences: Until you unsubscribe or two years of inactivity
Cookies and Online Tracking
Our site uses cookies and similar technologies to enhance your browsing experience and understand how visitors use our site. Cookies help us remember your preferences and assess site performance.
You can manage cookie settings in your browser preferences. However, turning off certain cookies may impact how the site works. For detailed information about our cookie practices, please review our Cookie Policy.
External Links and Third-Party Services
Our site may include links to third-party websites or services. This privacy policy applies only to Paddle Breeze Port and our site. We are not responsible for the privacy practices of external websites.
We encourage you to review the privacy policies of any third-party websites you visit via links on our site.
Policy Revisions
We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will update the "Last Updated" date at the top of this policy.
We invite you to periodically review this policy to stay informed about how we safeguard your privacy.
Reach Out About Privacy
If you have questions regarding this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please get in touch with us.
Reach Out About Privacy
Paddle Breeze Port Privacy Team
Floral Court, Bloomsbury, London
London, United Kingdom WC1N 3AX
Email address: [email protected]
Phone number: +44 20 7946 0123
For privacy-related inquiries, please include "Privacy Request" in the subject line and provide as much detail as possible about your request. We strive to respond to all privacy inquiries within seven business days.